Gas fireplace service
Sweep & inspection
Caps & crowns
Flue relining
Masonry repairLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Why Hempstead Homeowners Choose HeatShield Chimney Cleaning
Flint Chimney Co Hempstead provides independent Heatshield in Hempstead chimney cleaning, inspection, and repair service throughout Hempstead and greater Nassau County. We work on HeatShield Cerfractory Flue Sealant, Joint Repair System, Smoke Chamber Repair System, and Restore 2000 applications, and we’re not affiliated with or authorized by the manufacturer. What that means for you: we call problems the way we see them, even when the honest answer is that a HeatShield coat won’t fix what’s underneath. Call (516) 559-6922 for a written estimate before any work begins.
HeatShield is a legitimate product when it’s applied to the right chimney. The problem we see across Hempstead is that it gets sold as a cure-all for flues that needed a full stainless liner two decades ago. Our crews have rebuilt smoke chambers, corrected failed Cerfractory bonds, and documented what actually holds up in Long Island’s freeze-thaw cycles. Hank Delano has spent the better part of two decades running chimney crews across Nassau County, and the rule he drills into every tech is simple: the flue tells the truth. You just have to know how to read it.
Why Trust Flint Chimney Co Hempstead for Your HeatShield Chimney Cleaning?
HeatShield materials behave differently depending on what they’re bonded to, and Heatshield repair in Flushing and Hempstead’s housing stock throws every variable at you. Pre-WWII colonials and cape cods in the village center have short, wide flues that run cool and collect creosote fast. Mid-century homes off Peninsula Blvd often have original clay liners that are spalled from fifty years of condensation cycling. A tech who has only read the manufacturer’s spec sheet won’t catch the difference between a sound flue that needs resurfacing and a cracked liner that HeatShield will simply bubble off of.
Our crews have worked on hundreds of HeatShield systems across Nassau County, including complex reline and repair scenarios where manufacturer specs were misinterpreted by other contractors. We document every failure mode and material compatibility issue we encounter. That field knowledge is the only reason we’ll recommend HeatShield at all: we know exactly which substrates it bonds to, which it won’t, and what surface prep makes the difference between a five-year coat and a twenty-year one in this climate.
Every HeatShield service call gets a written price before any work starts. Every repair carries our 365-Day Done Right Promise, a written guarantee valid for a full year. If a covered repair fails, we return at no charge. No argument, no invoice, no waiting until next season. Background-checked, uniformed technicians on every call, and a live person answers our phone 24 hours a day.
Styles & brands we work with





Common HeatShield Chimney Cleaning Problems We Fix in Hempstead
- Cerfractory sealant pulling away at thermal expansion joints. Hempstead’s humid continental climate means a chimney exterior can swing from 10 degrees in February to 90 in July. That thermal cycling makes flue tiles expand and contract, and HeatShield Cerfractory Flue Sealant that was applied too thin, or over a dirty surface, will crack loose at those joints within a few seasons. We remove the failed material, mechanically clean to bare substrate, and reapply with proper bonding coats.
- Spalled clay liners patched with mismatched mortar before a HeatShield application. We see this constantly in older Hempstead homes, especially the early-20th-century oil-fired houses. A previous contractor slaps mortar into spalled flue tile gaps, lets it cure for a day, then applies HeatShield over the top. The mortar shrinks, the bond fails, and the HeatShield layer delaminates. We strip it back and assess whether the underlying tile is even worth resurfacing. Sometimes it isn’t, and we say so.
- Smoke chamber parging delaminating from moisture intrusion. When a chimney crown has unsealed gaps or a missing cap, rain and snow melt find their way into the smoke chamber. HeatShield Smoke Chamber Repair System applied over damp, salt-laden masonry will flake off within two years. The fix isn’t more HeatShield, it’s correcting the water entry first, then resurfacing. We always address the crown or cap before we touch the chamber.
- Joint Repair System flaking over active creosote glaze. HeatShield Joint Repair System will not bond to creosote. Period. If a contractor applies it over a glazed flue without full mechanical removal first, it starts flaking within months. Our Hempstead techs run a full rotary sweep with steel or carbide heads until the flue is bare, then apply. Skipping that step is the most common reason HeatShield jobs fail early, and it’s entirely preventable.
- HeatShield applied over a breeched stainless liner. HeatShield is not rated to resurface the inside of a stainless steel chimney liner. We’ve had homeowners call us in Hempstead after another company coated their stainless liner with Cerfractory because the liner was rusting through. The right fix is a liner replacement, not a coat. If the steel is compromised, another layer of refractory will trap moisture against the metal and accelerate the rot.
HeatShield Parts & Our Repair-vs-Replace Approach
We use genuine HeatShield Cerfractory and Joint Repair materials on every HeatShield job we perform. No generic refractory cement, no “equivalent” patch compound. The chemistry matters: HeatShield Cerfractory is formulated with a specific expansion rate and bond profile designed for masonry flue tiles. Substituting a big-box refractory product voids any chance of the application performing as specified, and it’s a disservice to a homeowner paying for a brand-name system.
We stock HeatShield Cerfractory Flue Sealant, Joint Repair System, and Smoke Chamber Repair materials locally for fast turnaround on Hempstead service calls. But we don’t stock materials to push them. If the underlying flue tile is structurally failed, if the clay liner has shifted out of plane, or if there’s a breech in the masonry, we tell the homeowner straight: a full stainless liner is the honest fix. Another HeatShield coat over a dying chimney is just a way to move money around. We’d rather lose the upsell and keep a customer who trusts us.
Call (516) 559-6922 and we’ll give you a written assessment with a price before any material goes on the flue.
Our HeatShield Service Process – Step by Step
- 1
Diagnosis. We camera the full flue, top to bottom. You see the video. We point out the condition of the clay tiles, the mortar joints, the smoke chamber, and any existing HeatShield material. We write down what we find. Nothing gets recommended without visual evidence you can review yourself.
- 2
Surface preparation. For any HeatShield application, the flue gets cleaned to bare substrate with mechanical rotary tools, not just chemical treatments. Creosote glaze, soot, dust, and loose old parging all come out. In Hempstead’s damp climate, we also check for moisture in the masonry. HeatShield over damp brick is a guaranteed callback.
- 3
Repair application. We apply HeatShield Joint Repair System to cracked mortar joints or Cerfractory Flue Sealant to resurfaced flue tile, following the manufacturer’s cure times between coats. No rushing, no “good enough.” For smoke chamber work, we parge and bond properly before any HeatShield Smoke Chamber Repair System goes on.
- 4
Verification. After cure, we run a second camera pass and a draft test. You see the before and after. If it doesn’t draw correctly, we fix it before we call the job done. A chimney that smokes back into the living room isn’t a finished chimney.
- 5
Warranty. Every repair carries our 365-Day Done Right Promise in writing. If a covered HeatShield repair fails within one year, we return at no charge. No back-and-forth, no dispute process. That’s the Garrison Standard, and it’s non-negotiable.
See the difference
Before
After
Before
After
Before
AfterHeatShield Products We Service & Install in Hempstead
We service and install the full HeatShield line commonly specified in Hempstead homes: HeatShield Cerfractory Flue Sealant for resurfacing sound masonry flues, HeatShield Joint Repair System for rebuilding cracked and eroded mortar joints between clay tiles, HeatShield Smoke Chamber Repair System for sealing and smoothing deteriorated smoke chambers, and HeatShield Restore 2000 for full flue resurfacing applications. We stock the first three locally. Restore 2000 jobs typically require one to two additional days for materials because of cure-time sequencing, and we’ll tell you that at the estimate, not the day of the job.
We Also Service These Brands
HeatShield is not the only system we work with, and we won’t steer you to it if it’s not the right fit. We install and service DuraFlex stainless chimney liners and Gelco refractory products as well. Some Heatshield repair in Jamaica and Hempstead chimneys are candidates for HeatShield. Others need a full stainless liner. A few just need a proper sweep and a good cap. The flue tells us which one you’ve got.
FAQs – HeatShield Chimney Cleaning Service in Hempstead
No. We are an independent HeatShield service provider, not an authorized dealer or manufacturer-affiliated contractor. We carry genuine HeatShield materials and have years of hands-on experience applying and repairing HeatShield systems across Nassau County, but we answer to you, not to a brand agreement. If a HeatShield application is the wrong fix for your chimney, we’ll tell you that plainly and quote you what the chimney actually needs.
Yes. All HeatShield work we perform uses genuine HeatShield Cerfractory Flue Sealant, Joint Repair System, and Smoke Chamber Repair System materials. We do not substitute generic refractory cement or aftermarket equivalents. When the repair involves structural components like stainless liners or caps, we use trusted trade brands including DuraFlex and Olympia Chimney, specified by job, not by margin.
Most HeatShield cleaning and single-coat repair jobs finish in one day, including the camera inspection and draft test. Multi-coat applications like Restore 2000 or smoke chamber rebuilds typically take two to three days total due to manufacturer-required cure times between coats. We’ll give you a written timeline with your estimate so you know exactly how many visits to expect before we start.
We service the full HeatShield residential line: Cerfractory Flue Sealant, Joint Repair System, Smoke Chamber Repair System, and Restore 2000. If your chimney has any of these applications and you’re seeing flaking, draft problems, or water staining around the firebox, call (516) 559-6922. We’ll camera the flue and tell you what’s actually failing and what it will take to correct it properly.
HeatShield products carry their own manufacturer warranty terms, and having an independent contractor like Flint Chimney Co Hempstead perform service or repair does not void them. What will void them is improper surface preparation: applying HeatShield over creosote glaze, damp masonry, or a previously failed coat. We follow the manufacturer’s prep and cure specifications on every application, and every repair we perform carries our own separate 365-Day Done Right Promise in writing, valid for one full year from the service date.
A standard Chimney Sweep services on a Hempstead home typically runs $189 to $350 depending on flue condition and creosote level. HeatShield Joint Repair work typically starts around $600 and goes up depending on vertical feet and number of joints. Cerfractory Flue Sealant resurfacing typically runs $1,800 to $3,200 for a full flue, and smoke chamber repair with HeatShield Smoke Chamber Repair System typically runs $1,200 to $2,400. These are ballpark figures: every chimney is different, and the right number comes from a camera inspection, not a guess. Call (516) 559-6922 for a written estimate. It’s free, and the number we give you is the number you’ll pay.
Book Your HeatShield Service in Hempstead, NY
If you’ve got a HeatShield application that’s flaking, draft problems in an older Hempstead home, or you just want a straight answer about whether your flue is safe to keep using, call us at (516) 559-6922. A live person answers. You’ll get a written price before any work starts, and every repair carries our 365-Day Done Right Promise.
Written by Hank Delano, Owner at Flint Chimney Co Hempstead, serving Hempstead and Nassau County since 2002.