Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
DuraFlex Chimney Repair in Hempstead: What to Know First
We repair DuraFlex chimney liners and related components in Hempstead, NY, and most jobs are completed in a single visit once parts are on hand. DuraFlex repair work in Hempstead typically runs $350 – $1,400 depending on what failed, and you’ll get a written price before we start. This page is for Hempstead homeowners with a DuraFlex liner or flue system that’s been flagged during an inspection, is showing visible damage, or has stopped drafting correctly. Call (516) 559-6922 for a straight answer on what you’re dealing with and what it costs to fix.
How DuraFlex Products Fail – and How We Fix Them
- DuraFlex 316L liner pitting at the flue-gas condensation line. In Hempstead’s humid summers and cold winters, gas appliances cycle more often, and that thermal cycling creates a condensation band about 12 to 18 inches above the appliance connector. Over ten to fifteen years, that band develops pinholes we can spot with a camera. The fix is a targeted section replacement, not a full reline. We cut out the failed section, couple in a new length of 316L using OEM-grade rivets, and test the entire run under pressure.
- DuraFlex Pro liner seam separation after a chimney fire. A chimney fire does not always destroy the flue tile, but it can warp the thin-wall 316L or 316Ti liner at the factory seam. The seam opens enough to leak flue gas into the chase but not enough to see from the top. We’ve pulled liners in Hempstead that looked perfectly round from above and had a 1/4-inch gap at the seam halfway down. That’s a full-liner replacement scenario, not a patch. We document it with camera footage before quoting anything.
- DuraFlex aluminum liner (gas-only) crushed at the top plate by improper installation. Aluminum liner flexes easily, and if the previous installer over-tightened the top plate clamp or pulled too hard during the drop, the liner kinks just below the plate. That kink restricts draft and traps condensation. We see this repeatedly in older Hempstead homes converted from oil to gas. The repair is straightforward: pull the top section, cut out the kink, reinstall with a proper support clamp and rain collar, and verify draft with a manometer.
- DuraFlex coupler failures at the appliance connector junction. The DuraFlex connector flexes every time the appliance fires and cools, which is the entire duty cycle. After enough cycles, the connector’s inner bead can separate from the flex body. The symptom is a faint metallic rattle when the water heater or boiler is running, plus a slightly sootier cabinet than it should be. We replace the connector with a new DuraFlex connector matched to the liner diameter and verify the connection with a smoke test.
- DuraFlex smooth-wall liner delamination at the upper course joints. Smooth-wall (sometimes called DuraFlex SW) is a hybrid product with a rigid inner wall. In the upper 10 feet of a chimney, where it sees the worst weather, ice expansion can eventually separate that inner wall from the outer flex jacket. You’ll hear it as a strange “pop” when the chimney warms up in the morning. The fix is a partial reline of the upper section only, which saves the lower section and cuts the total cost meaningfully. We verify the remaining lower section is sound before committing to the partial fix.
Styles & brands we work with





Our DuraFlex Chimney Repair Process
- 1
Call and schedule. You call (516) 559-6922, speak to a live person, and we set a two-hour arrival window. A background-checked, uniformed technician shows up with the camera gear and the common DuraFlex couplers, connectors, and clamps on the truck.
- 2
Camera inspection of the full liner run. We run a camera down the flue from the top and up from the appliance connector. You see the footage in real time. We look for seam integrity, pitting, kinks, coupler condition, and proper top-plate seating. If the flue just needs sweeping, we say that and skip the repair.
- 3
Written diagnosis and price, line by line. We put the exact repair on paper: parts (DuraFlex OEM where the liner is under warranty; quality aftermarket if it’s not and the part is equivalent), hours, and the total number. You approve before we turn a tool.
- 4
The repair. Whether it’s a section replacement, connector swap, top-plate correction, or full reline, the work happens on the same visit if the parts are on the truck. If it’s a full reline of an irregular flue, we may need to order the liner to spec, which usually adds two to three business days. But we’re on the roof working when the parts arrive.
- 5
Draft and leak test, then a photo report. We run a draft test with the appliance running and a smoke test at every joint. You receive a camera-photo report showing what was fixed and what we observed elsewhere, even if we didn’t touch it.
- 6
Written guarantee. Every DuraFlex repair carries our 365-Day Done Right Promise: one full year of coverage on the repair work itself. If it fails within that year, we return at no charge, no argument.
See the difference
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After
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AfterWhat DuraFlex Chimney Repair Costs in Hempstead
Expect to pay $350 – $550 for a connector or coupler replacement, $400 – $700 for a top-plate correction or kink repair, $700 – $1,400 for a partial liner section replacement, and $1,200 – $2,200 for a full DuraFlex reline in a typical Hempstead single-story chimney. A two-story run adds roughly $300 – $500 for access and staging. What moves the price: the liner’s accessibility from the roof, whether the existing liner is round or irregular (irregular means custom diameter sheets), whether the flue needs sweeping before the repair, and whether we’re matching OEM DuraFlex parts or using an aftermarket equivalent that meets the same UL listing. We quote every DuraFlex job the same way: a written price before any work starts, and that’s the number on the invoice. Call (516) 559-6922 for a free estimate on your specific chimney.
Why Hempstead Homeowners Call Flint Chimney Co Hempstead for DuraFlex Work
DuraFlex is a good product when it’s installed right and serviced by someone who actually knows its quirks. The problem we see around Hempstead is that a lot of chimney companies treat every liner brand the same, and DuraFlex has specific failure modes that generic training misses. Our technicians have been pulling and repairing these exact liners across Nassau County for years. When a DuraFlex repair is not the right call, we’re not stuck for answers: we work with HeatShield and Gelco systems too and will tell you plainly if your flue is a better candidate for a cast-in-place compound than a metal reline. This is the Garrison Standard, the operating code every Garrison Partners company follows: written price, written guarantee, technicians you can name at the door, and a phone that a live person answers at any hour. Hank Delano has run crews across Nassau County long enough to know that a chimney’s not decorative, and a liner is not a casual fix. His line on it is simple: “The flue tells the truth. You just have to know how to read it.”
FAQs
It depends on the liner’s age and warranty terms, but as an independent DuraFlex service provider, we don’t ask you to sign away anything. If your liner is still under DuraFlex’s warranty, we’ll flag that early and advise you on the right warranty path before we push a paid repair. Every repair we do carries our own written one-year guarantee regardless of the liner’s manufacturer status, so your coverage with us isn’t tied to DuraFlex’s fine print. Call (516) 559-6922 and we’ll tell you straight what your warranty situation looks like.
We keep common DuraFlex couplers, connectors, clamps, and top-plate hardware on our trucks and at our local supply point, so the usual Hempstead-area repair is a one-visit job. For full relines with custom-diameter or smooth-wall sections, plan on a couple of days for the liner to be cut to size. We’ll give you the exact timeline in writing when we quote the repair.
Often, yes, you can replace the failed section and save the rest, but only if our camera inspection confirms the remaining liner is sound and the existing material hasn’t begun thinning. Where the liner shows multiple pinholes, seam separation, or significant flex fatigue, replacing the whole run at once is usually the smartest money. We’ll show you the camera footage of your actual liner so you can see why we’re recommending what we are. Call (516) 559-6922 to schedule the inspection.
Most Hempstead DuraFlex repair calls that don’t require a custom liner are scheduled within a few business days, depending on crews’ current load. We give every job a two-hour arrival window and a written price before any work starts. If the repair fails within a year, the return visit is free under our guarantee.
The liner is the only barrier between hot, corrosive flue gases and the masonry chase around it. When a DuraFlex liner develops pinholes, seam gaps, or kinks, the gases cool too quickly, condensation increases, and the damage accelerates. Over time, you risk carbon monoxide intrusion into the house, and the chimney itself starts to degrade from acidic condensation. That’s the straight answer. You don’t have to act tomorrow, but you shouldn’t wait years either. Call (516) 559-6922 and we’ll help you figure out what’s urgent and what isn’t.
Written by Hank Delano, Owner, Flint Chimney Co Hempstead at Flint Chimney Co Hempstead, serving Hempstead and nearby areas.